Service Information - Delivery, Packing, Assembly, Installation, Moving, Unwanted Furniture Collection, Long-term Storage, etc.

• Shipping from \3,300 per itemDelivery is available for \3,300 per item* within designated areas. Please check with our staff regarding the area.
  *Price may vary depending on size
• Free unpacking, assembly, and installationOur delivery staff will provide free assembly and installation upon furniture delivery. Customers may be asked to install optional shelves and other accessories.Some products are not eligible for this service.
• Free hoisting delivery to 2nd and 3rd floorsWe offer hoisting delivery from balconies or verandas. If two delivery staff members cannot perform the manual hoisting, an additional fee will be charged.
• Furniture moving within the same house supportedWe provide furniture moving services within the same room or between floors for a fee. Service may not be available in cases where moving is difficult.

OTHER SERVICE

• Unwanted Furniture CollectionWe will collect unwanted furniture for a service fee when replacing with items purchased at our store. The volume collected will be approximately equivalent to the items purchased. The collection will be done at the time of delivery. Please note we do not accept furniture brought directly to the store.
• Long-Term Storage Service (up to 1 year)For situations such as marriage, new home construction, or renovation, we offer storage for up to one year. (Some products may not be eligible for storage.)
• Comprehensive After-Sales ServiceEach store has specialized staff to provide fast and reliable after-sales support. Please consult us not only for furniture purchased from us, but also for those bought from other stores.
• Furniture RenovationIf you have beloved furniture that has been passed down for generations, or valuable pieces that are old or scratched, please consult us before replacing them. Furniture is a friend. A member of the family. Let YAOMOKU renovate it. READ MORE
• About Payment MethodsPayment methods accepted at our store include cash, bank transfer, credit card (VISA, Master, TS3 JCB), and installment loan (through our designated partner).
  *Sale items cannot be purchased with credit cards.